A price, not a sales call.

No. The quote is free, and so is the assessment that produces it, whether we price it from your photos or come out to the property. You owe nothing if you decide against the work. A callout fee only applies later, when a technician comes out to do the job itself.

Often, yes. Send photos or a short video and our technicians can price most jobs without leaving the workshop. Repairs especially: describe what the equipment is doing and we can usually give you a price or a close range from that alone. Without photos someone has to drive out and look, which is free, but you wait for a slot in the diary.

We answer the same working day. How quickly the written quote follows depends on whether we can price it from what you sent, or whether the site needs seeing first.

A scope and a price: what goes where, why it is there, and what each part costs. No mystery line items and no padding put in to be negotiated away later.

Often. When we assess the site we check what is still fit for purpose and build around it where that makes sense. We will tell you honestly when replacing something costs less than nursing it along.

It helps, and it does not work the way people fear. A range does not get you a more expensive system, it gets you a scope that fits the money instead of a proposal you have to turn down.